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Customer Rights

 Artsakhbank, CJSC Customers' Complaints Receiving and Handling Procedure


Dear Customer,

You can present your complaint-demands (hereinafter Complaint) to the Bank via Special Boxes for Complaints and Suggestions located at our Head office and branches, as well as

via calling
to the Head office and any branch of the Bank,

sent via
- e-mail: [email protected],
- via postal address of the Head office and branches of the Bank.

Each person has a right to receive the copy of information about Artsakhbank subject to part 3 of Article 20, part 2 of Article 43 of the RA Law On Banks and Banking and subject to Article 16, 120, and part 1 of Article 126 of the RA Law On Securities Market.

The Bank provides the above mentioned information within three business days upon receiving a written application (except, there is no other term fixed). The written application may be submitted personally or by post to the Head office or any branch of the Bank.

Information delivery personally or electronically is free of charge.

Artsakhbank, CJSC, Head Office and Branches

You can also submit your questions and suggestions about our company and services via our feedback page.

Besides, individuals have a right to submit the claims arising from the transaction between the Bank and the customer to the Financial System Mediator.


Financial System Mediator Office

FSM_eng

Mediator: Piruz Sargsyan
Address: 15 M.Khorenadzi Str.,Yerevan 0010
Elit Plaza Business Center, 7th floor
Tel.: +374 60 701111

Fax: +374 10 582421
E-mail: [email protected]
www.fsm.am

Working Days
Monday - Friday
09:00 - 18:00 (Lunch 13:00 - 14:00)


 


Updated 2018-10-10 12:31:12



 
USD 483.50 486.00 485.23
EUR 543.00 549.00 551.80
RUB 7.20 7.36 7.32
CHF 481.00 488.00 488.95
GBP 602.00 611.00 614.16
GEL 165.00 205.00 182.42
CAD 351.00 363.00 363.33
 
USD 483.00 486.00 485.23
EUR 544.00 550.50 551.80
RUB 7.21 7.38 7.32
CHF 483.00 489.00 488.95
GBP 603.00 615.00 614.16
GEL - - 182.42
CAD - - 363.33

ARCHIVE Updated 14.12.2018 15:49


 
XAU 1 gram - 32000.00
XAU 50 gram - 1200000.00
XAU 1000 gram - 21125000.00
XAG1000 gram - 375000.00
XAU 1 գրամ - -
XAU 50 գրամ - -
XAU 1000 գրամ - -
XAG1000 գրամ - -

ARCHIVE Updated 14.12.2018 09:40